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If you received a letter stating that your IBAN BIC are missing, please fill out the form bellow:

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If you received a letter stating that you must provide certain missing document, you can upload them. NB: Providing that the terms and conditions of the offer don’t require original document. If required, please mail them to the address stated on the home page:

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The information collected is subject to computer processing by the company that carries out the promotional operation on which your request relates. This treatment is intended to manage customers and prospects.<br/>Your data is kept for a limited period of time corresponding to the good management of the operation which can not be more than 3 years from the end of the operation.<br/>In accordance with the Data Protection Act of 6 January 1978 amended, you have the right to access, query, rectify and erase information concerning you, a right to oppose prospecting or for legitimate reasons and a right to define guidelines regarding the fate of your personal data after your death by contacting the contact address that appears in the terms of the promotional transaction in which you participate (prospectus , website, coupon, etc.). This request must be accompanied by a copy of an identity document bearing your signature.<br/>

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