Consumer Service

Query's object :*

Offer Number:*

Consumer ID :

Title :*

Name :*

Surname :*

Address 1 :

Address 2 :

Zip Code :*

City :*

Phone Number :

Email address :*

Your message :

If you received a letter stating that your IBAN BIC are missing, please fill out the form bellow:

IBAN :

BIC :

If you received a letter stating that you must provide certain missing document, you can upload them. NB: Providing that the terms and conditions of the offer don’t require original document. If required, please mail them to the address stated on the home page:

Attachments :

The information collected is subject to computer processing by the company that carries out the promotional operation on which your request relates. This treatment is intended to manage customers and prospects.<br/>Your data is kept for a limited period of time corresponding to the good management of the operation which can not be more than 3 years from the end of the operation.<br/>In accordance with the Data Protection Act of 6 January 1978 amended, you have the right to access, query, rectify and erase information concerning you, a right to oppose prospecting or for legitimate reasons and a right to define guidelines regarding the fate of your personal data after your death by contacting the contact address that appears in the terms of the promotional transaction in which you participate (prospectus , website, coupon, etc.). This request must be accompanied by a copy of an identity document bearing your signature.<br/>

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HighCo Data Customer Service Website

Legal notices

The www.serviceconso.highco-data.fr website (hereafter referred to as ‘the Site’) is published and hosted by HighCo DATA, a simplified joint stock company with headquarters located at 110 Avenue Galilée - CS 70392-13 799 Aix-en-Provence Cedex 3, France, registered in the Aix-en-Provence Trade Register under no. 403 096 670.

Publication director: Mr. Olivier Hublau

Design and production: HighCo DATA:

HighCo DATA reserves the right to modify the content of these legal notices at any time without notice. It is therefore recommended that the user consult these notices regularly.

Intellectual property

The Site and all its elements, particularly the graphics, text, images, databases, and IT development programmes, are the exclusive property of HighCo DATA. With the exception of obtaining information for personal and private use, any reproduction, distribution or use whatsoever, without the express permission of HighCo DATA, is prohibited. Any reproduction, copy, extraction or reuse renders the individual doing so responsible.

Responsibilities

HighCo DATA undertakes to make every effort to ensure that the Site is accessible to users at all times.
HighCo DATA reserves the right to correct and update the content of the Site at any time and without notice. In addition, HighCo DATA cannot under any circumstances accept liability for any delays, errors or omission in the content of these pages, or for any interruption, technical problems, including connection to the Site, or unavailability of the Site.
HighCo DATA reserves the right to suspend or interrupt access to all or part of the Site for any reason whatsoever and without prior notice.
HighCo DATA cannot guarantee that the server hosting the Site is free of viruses that could cause technical problems or deterioration that may damage the components of the user’s computer or data that may be stored on it.

Personal data

The personal data collected on the Site, on behalf of the brands and processing managers, enable HighCo DATA to process and manage the questions and claims made by consumers who have participated in promotional campaigns.
The data marked with an asterisk is mandatory. Without this data, your request for information cannot be processed or its processing may be delayed.
None of your personal data can be passed on to third parties or used without your knowledge.
In accordance with the French Data Protection and Freedom of Information Act, you reserve the right to access, query, modify, rectify and delete your personal data. You also reserve the right to veto any processing of your personal data for legitimate reasons, as well as the right to veto any processing of this data for the purposes of market research. In order to exercise your rights, you must send an email accompanied by a signed copy of an identification document at : correspondant-cil@highco.com.

Cookies are text files stored on your device (computer, mobile phone, tablet) while you are browsing a website. They save information about your browsing activity on the site. Cookies can only be consulted or modified by the issuer.
The cookies on this Site are used to measure the site’s audience and performance (via Google Analytics).

Respecting your privacy

We are committed to respecting your privacy by adhering to the following 2 principles:
- We do not attach any information to your cookies that allows us to identify you personally. The cookies do not, under any circumstances, allow us to find out your address, date of birth, telephone number or any other information that may enable us to identify you.
- We do not provide any personal information to advertisers or third parties which display our ads based on your interests.
If your computer or mobile phone is used by several people, or if several types of browsing software are used on it, it is possible that the content displayed to other users will be targeted to your interests. If you wish, you can edit your browser settings by consulting the ‘Managing cookies and browser settings’ section below.

Managing cookies and browser settings:

The Help sections of Internet browsers provide instructions for refusing new cookies, receiving a notification when they are received, or disabling them.
Here are some links to the Help sections of the most widely used browsers:
- Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies,
- Safari™: http://support.apple.com/kb/PH5042,
- Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647,
- Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies,
- Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html.

For more information on how cookies and targeted advertising work, please consult the following websites: www.youronlinechoices.eu and www.allaboutcookies.org.

Legal Notice